Great Customer Service from Cheaper Than Dirt

By in kit

I just bought a few more items for my kit from cheaperthandirt.com and had a great customer service experience with the company.

I needed to add an EMT pouch to my SAR rig and also wanted to pick-up a radio pouch for my medic vest, where I wouldn’t be able to use the radio chest rig.

I got the item in the mail, but the pouch had a broken snap. I called them back on the phone and they immediately sent me over a new one – without needing me to send the original back.


I got the replacement in two days and was able rig the original to work fine on my rig (belt-based, not MOLLE).

So now the vest gets an EMT pouch and radio holder, and the SAR rig gets an EMT pouch as well.

I use my EMT pouches for “quick-trauma” kits – i.e. bleeding, and basic airway – the kind of goods you need really quick without having to fumble through your pack.

They are not as expensive as a similar Blackhawk or Eagle pouch, but definitely get the job done.

While looking through the customer reviews on the page I keyed in on this dude’s description of what he uses his EMT pouch for:

I bought this on a whim to just round up some miscellaneous items on my combat gear. Turns out it holds 2 smoke grenades which is perfect, as I was having a heck of a time trying to find good smoke grenade pouches. The internal elastic loops also help secure them fast to the inside, if something were to ever happen to the zipper. With the 2 smokers in there (military pull-ring smoke, not those dry-smoke sportsman type smoke) there is still room to hold other items. I even threw in an AR mag in an emergency and it fit. The molle on the outside is sturdy, as is the entire pouch. I put anything from my spare sidearm mags to an ASEK knife to the outside of the pouch, it gets a little cumbersome, but it’s capable and keeps gear close at hand. As others have said, it holds a 500ml IV bag plus accessories, QuikClot, whatever you need. It’s one of a few pouches I won’t get rid of, it’s a permanent attachment on my gear.

Now that is much cooler than what I have in mine.